Customer Support Infrastructure Services

Dedicated Support Teams

• • Email Support
• • Live Chat Support
• • Phone Support
• • Social Media Support
• • Back Office Support
• • Data & CRM Management

Tier 2 & Escalation Support

• • Technical escalation
• • Account management support
• • Customer retention workflows
• • Churn monitoring support

Infrastructure & Automation Services

This is our differentiator.

• • Helpdesk implementation
• • CRM configuration
• • Workflow automation
• • SLA tracking dashboards
• • QA scorecards
• • AI-assisted support workflows
• • Reporting and analytics frameworks